Case Study

International service, high-level consulting and scalable, managed IT services with Carbon60 Networks.

"Carbon60 is engaging, reliable and honest...having a partner like that has the experience and capabilities in managed cloud is critical."

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental practices across Canada. The company's unique value proposition allows Partners to retainer their clinical and operating autonomy while we, as their business partner, provide comprehensive strategic expertise and tactical resources to support their growth. This enables their Partners to focus their energy on delivering optimal patient care.

Founded in 2011, dentalcorp is the largest network of dental practices in Canada with more than 160 locations, 2,700 team members and 1.6 million patient visits per year.

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Vlade Dimovski
IT Director at dentalcorp

Client Background:

White-Glove Support

Fully managed cloud solutions combined with a white-glove customer experience DNA give our customers peace of mind that their applications will be stable and secure.

Key Highlights:

  • White Glove Service: Carbon60 fast-tracked tickets to meet schedule demands
  • 24-Hour Support: With a 12 to 14-hour time difference, immediate support from Australia wasn't feasible, so Carbon60 offered flexible hours to manage real-time communications
  • Real-Time Consulting Services: Allowed dentalcorp to acquire new ownership arrangements
  • Fail over Solution: Carbon60's BC data centre offers redundancies to ensure key business systems are always up and running
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